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When I first visited the venue, I knew this was the one. I just got married August 20th, 2017 and everything was perfect. From the moment I walked through the doors (even though I was 1.5 hours late) my bridal attendants, Mary and Ernsue, were on top of everything. From steaming my bridesmaids dresses, to running to the cars for forgotten items, and making sure everyone was comfortable and have what they needed. Those ladies were with me every step that I took that night. Then Melvin did an exceptional job by making sure everything ran smoothly. Like we had an incident where my card box broke and he was right there with another one for us to use. Then the food was excellent. All my guests were raving about the cocktail hour and how the quality of the food wasn't your typical "wedding food". Everything that I had was delicious. And the Viennese hour was the best. In the words of my guests, everything was "elegant" and "decadent ". The staff at the Inn over exceeded my expectations and I'm truly glad that I've chosen them. Now I hope to attend a wedding there so I can enjoy the venue as a guest!!!!
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My husband and I fell in love with The Inn at New Hyde Park the moment we walked in. They beyond exceeded our expectations. We had our wedding here on July 30th, 2017 and our day was absolutely perfect...we could not have asked for a better venue!!! Our guests are still talking about what a great time they had. Fran and Jennifer made sure all of our questions were answered throughout the entire planning process. Our two bridal attendants, Mary and Ernsue, were amazing! They made sure we were comfortable and had everything we needed the entire night. Carlos, our maitre d, made sure everything ran smoothly from start to finish. The ballroom and gardens are beautiful, food is delicious, staff is attentive and professional...there is nothing not to love about this place. We both didn't want the night to end and HIGHLY recommend! You will not be disappointed!!
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Amazing. Every bride should experience this service and stress free planning!
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We were really pleased with the staff and service we received the day of our wedding. We have gotten SO MANY compliments from friends and family regarding the look of the venue itself, the service from the staff and the food. The day of went by so fast and we really were taken care of. Unfortunately, we had some contractual issues going into the day of the wedding, on the part of the Inn, and after we had already paid our deposit. We had to go back and forth for weeks before an agreement was made. In addition, things that were promised to us, and written in writing did not happen on the day of our wedding. My personal items, and personal items of the bridal party (phones, purses, wallets, etc.) were left in a room that we were told would serve as our bridal suite and remain locked and only accessible to us and our Maitre D. The door was never locked, the one time I used the room to have my hair fixed, there were strangers in the corner, sitting and talking at a table. At that moment, I was REALLY upset. I would have chosen to keep my personal belongings with me, under my table the entire night, had I known. This was something that they had reassured us would be done, as a result of the contractual issues we had had. That all being said, it is difficult for me to provide a general review of our venue. Like stated, the staff that waited and assisted us were wonderful, the wedding planner (Jen), was super responsive to my questions and e-mails. The representative that helped us prepare for the day of (selecting our food, taking all of our items, etc.), Fran, was also amazing and super responsive. Our main disappointments remain with the sales representative who assisted us initially (David), and promised us so many things, management who had to intervene, and those who contributed to the making of our contract and agreements.
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My husband and I cannot thank the staff enough for the most perfect wedding day. From the moment we walked into the Inn we knew we had to celebrate our big day here. When I say NOTHING went wrong - I truly mean that. From booking with Felicia two years out to planning the most meticulous details with Jennifer, we couldn't be more blessed to have an incredible staff. Jennifer got our vision and pulled out all the stops when pushing our cocktail hour up for us! She knows all the ins and outs of this business and was beyond amazing to work with as a planner and person! Melvin, Ernsue and Jessica, one word - WOW! You three were incredible and there was not one hiccup because of your hard work and constant running around that day. Your attention to not only my husband and I, but towards all our guests truly did not go unnoticed! You guys never skipped a beat. You were all SO kind and we couldn't have asked for a better team to run the show. From the venue itself which is stunning, to the hospitality, the outstanding food and service I would get married time and time again here! Our family and friends still call to talk about "the wedding of the century!" When you hear "WOW we have never been to a more gorgeous wedding!" it fills your heart with such joy to see your loved ones enjoy and still talk about that special day. Thank you again Felicia, Jennifer, Melvin, Ernsue, Jessica and the rest of the Inn squad who made the day immaculate. We look forward to sharing many more memories with you guys in the near future. Our biggest thanks