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Just had my daughter's sweet 16 at the Palm, and the service we had with Kala was impeccable. I looked around and other places and it was price well and the rooms were attractive. But what sold me was The attentive service. Every time I called Karla or emails her she responded immediately. The food was also delicious. I liked also the fact that they had frozen drinks available all throughout the night. The maitre D, Mike was also a sweetheart and was at our Beck and Call. The only issue we had was also with the bakery they used. 1st visit I waited an hour, and they wanted to over charge me for the cake. 2nd visit , they lost my receipt I'm kept messing up on what I wanted on The cake. I recommend taking a credit from the venue and getting your own cake . It's been 2 days since the party and my daughter still in cloud 9. Thank you so Much the Royal Palm and Karla for a wonderful memory .
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I had my wedding their in September and everything was just fabulous from start to finish. Starting with our event planner, Amanda, was wonderful. She made me feel like I had nothing to worry about, as being a bride could be quite stressful. She coordinated all our vendors, our linens, floor plans, timing and everything went right according to plan. The matrie'd, bridal attendant and staff for our event were wonderful as well. If you are looking for an amazing venue with all inclusive budget pricing this is the place to go. I also heard a rumor of a remodel coming in the near future so I'm sure great things are to come! Thank you Stuart Thomas!!
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I recently had my wedding here and I loved it! Everything from start to finish was just perfect. My matrie'd , Sana made sure everything in the venue was ready on time and set up exactly to my liking, whether it was the linens, time planning, floor arrangements etc. She also helped me with all my personal bridal needs, I was a complete bridezilla and she was extremely supportive. The food, the venue, staff were all amazing. The food was amazingly delicious, all my guests were complimenting it and the Viennese tables had everything I could have ever imagine. I couldn't have found a more better place to have my wedding.
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I used them for my wedding, I must say the staff, the service, and the food was all great! They were even very patient with us when we started the wedding late! everyone is so kind and professional, and the venue was very beautiful!!
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My experience at Royal Palm Banquet Hall began in January when I first went to take a look around. We were looking for a hall that could accommodate 300-400 people. Sana was our guide. During our visit she walked us around the hall, showed us what a potential set up could be, informed us of menu option, and gave us an estimate. We left with a good feeling. I checked five other halls before this one, so far we had been rushed around or been treated as though we were being done a favor by touring their hall. That was NOT the case at Royal Palm. We decided to book. Over the next few months I tortured Sana - I called, e-mailed, and texted every single time I had a question...she was so patient. She reassured me constantly that everything was taken care of and answered every question without hesitation - no call or text went unanswered, no hoops to jump through. She was unable to be there on the night of my event but promised to have everything ready before she left for the day. She did not disappoint. The night of the wedding I arrived to a hall that was already set up and perfect. I had no adjustments to make - she really had taken care of it all. My Maitre' D, Mike, was filled in and on the ball. He constantly checked with me to make sure things were in place, he had food brought to the bridal suites, and reminded me of the little things that I was forgetting to do. At the end of the night he brought out tables and set up the favors for me so that I wouldn't have to pass them out myself. Everything about my experience at Royal Palm was great. The hall was beautiful and the staff is nothing short of amazing. I'm so glad I chose it as the venue for my wedding. I would definitely recommend them. Ask for Sana!! She's the absolutely best!!